Cleaning Up

Debris Management

Debris should be placed curbside, without blocking the roadway or storm drains. Here is a simple guide from Fort Bend County Office of Emergency Management on how to separating your debris.

Water Safety After a Flood

Floodwaters

Floodwaters may contain fecal material from overflowing sewage systems, and agricultural and industrial byproducts.

  • There is risk of disease from eating or drinking anything contaminated with floodwater.
  • Do not allow children to play in floodwater areas, wash children's hands frequently (always before meals), and do not allow children to play with floodwater contaminated toys that have not been disinfected.
  • Keep open cuts and sores as clean as possible by washing well with soap. If a wound develops redness, swelling, or drainage, seek immediate medical attention.

Public Water Systems

If you are on a Public Water System (PWS), your municipality, water utility, or system owner will notify you of any unsafe drinking water conditions in the system and provide directions on what you can do to prevent exposure.

For issues concerning your home’s water system including quality of water, drainage, and retention concerns, or sewage back-up, contact your home’s city or MUD operator.

Private Water Well Systems

Private drinking water wells in flooded areas should always be considered contaminated. If your well or the area around it was flooded:

Property assistance:

  • The National Flood Insurance Programanswers questions for policyholders about the claims process at 800-621-3362
  • Search for your insurance company contact information here to make property loss claims.
  • To find a towed car, click here or call 832-394-4869
  • For clean-up assistance, contact CrisisCleanup.org, or call 1-800-451-1954 to report your need. In unincorporated Harris County, call the Residential Debris and Damage Assessment Hotline: 713-274-3880.
  • USA.gov provides advice on replacing vital documents.
  • The Texas Department of Insurance has advice on what to do if your home or auto was damaged by Harvey, the insurance claims process and contractor fraud prevention and have extended their call center hours to 8 p.m. — 1-800-252-3439 or click here.