2-1-1 Texas/United Way HELPLINE

2-1-1 Facts

2-1-1 Texas/United Way HELPLINE answered more than 972,600 calls in 2016.

2-1-1 Texas/United Way HELPLINE is the largest helpline of its kind in the country.

The number of calls to the 2-1-1 Texas/United Way HELPLINE has nearly quadrupled since 2005.

With dedicated United Way THRIVE specialists on staff, 2-1-1 Texas/United Way HELPLINE is an entry point for United Way THRIVE and its entire network of family financial stability services.

In 2016, more than 12,000 calls came from veterans and their families, who worked with HELPLINE specialists dedicated to veterans issues.

The 2-1-1 Texas/United Way HELPLINE is a lifeline for seniors in need of assistance and serves as the entry point to the Care for Elders Network and the Gatekeeper Program.

2-1-1 Texas/United Way HELPLINE facilitates the State of Texas Emergency Assistance Registry and is the primary point of contact during times of disaster.

2-1-1 Texas/United Way HELPLINE operates 24 hours a day, seven days a week, every day of the year.

HELPLINE specialists can assist callers in 150 languages.

Make sure someone is there to answer every call for help.