211 Texas/United Way HELPLINE

A free, confidential helpline operated by United Way of Greater Houston, 24 hours a day, 7 days a week, 211Texas/United Way HELPLINE connected more than 1.4 million of our neighbors with help in 2020. Top calls were for utility assistance and food, followed by help paying the rent or mortgage, medical services, and housing assistance. 

211 is our community's go-to resource in times of disaster and every day of the year. Use the links below to explore 211 Texas/United Way HELPLINE data and to learn more about this critical community resource. 

211 Data Dashboard

Explore current data

211 Overview

One call for help and hope

211 Quick Facts

What you need to know