2-1-1 Texas/United Way HELPLINE

211 Quick Facts

211 Texas/United Way HELPLINE connected more than 1.1 million people with help in 2021.

211 Texas/United Way HELPLINE is the largest helpline of its kind in the country.

The number of calls to the 211 Texas/United Way HELPLINE has quadrupled since 2005.

With dedicated United Way THRIVE specialists on staff, 211 Texas/United Way HELPLINE is an entry point for United Way THRIVE and its entire network of family financial stability services.

211 is the entry point for United Way MISSION UNITED's coordinated network of services for veterans, military personnel, and their families. 

In 2021, 211's dedicated veterans specialists connected more than 18,700 veterans and military families with tailored resources.

211 Texas/United Way HELPLINE facilitates the State of Texas Emergency Assistance Registry and is the primary point of contact during times of disaster.

211 Texas/United Way HELPLINE operates 24 hours a day, seven days a week, every day of the year.

HELPLINE specialists can assist callers in 150 languages.

Make sure someone is there to answer every call for help.