2-1-1 Texas/United Way HELPLINE
211 Quick Facts
211 Texas/United Way HELPLINE connected more than 1.4 million people with help in 2020.
211 Texas/United Way HELPLINE is the largest helpline of its kind in the country.
The number of calls to the 211 Texas/United Way HELPLINE has quadrupled since 2005.
In the first nine months of the COVID-19 pandemic, 211 has connected more than 230,000 people with COVID-19-related help.
The 211 Texas/United Way HELPLINE connected more than 476,000 of our neighbors with help related to Hurricane Harvey.
With dedicated United Way THRIVE specialists on staff, 211 Texas/United Way HELPLINE is an entry point for United Way THRIVE and its entire network of family financial stability services.
211 is the entry point for United Way MISSION UNITED's coordinated network of services for veterans, military personnel, and their families.
In 2020, 211's dedicated veterans specialists connected more than 17,000 veterans and military families with tailored resources.
211 Texas/United Way HELPLINE facilitates the State of Texas Emergency Assistance Registry and is the primary point of contact during times of disaster.
211 Texas/United Way HELPLINE operates 24 hours a day, seven days a week, every day of the year.
HELPLINE specialists can assist callers in 150 languages.