A free, confidential helpline operated by United Way of Greater Houston, 24 hours a day, 7 days a week, 211Texas/United Way HELPLINE connected more than 1.1 million of our neighbors with help in 2021. Top calls were for rent or mortgage assistance, followed by utility assistance, health care, housing assistance, and public benefits assistance. 

With dedicated United Way THRIVE and veterans specialists on staff, 211 Texas/United Way HELPLINE connects families and veterans with resources to meet their unique needs. 211 Texas/United Way HELPLINE is also the information resource before, during, and after natural disasters, connecting people in need with up-to-the-minute information and critical services.

IN 2021:

77,681 people connected with rent or mortgage assistance

77,111 people connected with utility assistance 

56,751 people connected with health care

44,033 people connected with housing

32,802 people connected with income support/public benefits assistance